Few things frustrate a patient more than arriving at a clinic only to learn it needs an appointment, or that the pharmacy closed an hour ago. In a city as spread out as Toronto, a wasted trip can cost half a day, and nobody enjoys it when they are not feeling well.
The remedy is mostly a matter of stating the obvious. A family practice can say whether it is accepting new patients, whether same-day visits are possible and how to book. A dermatologist's office can explain whether a referral is needed and what a first consultation involves. A pharmacy can give its hours, including holidays, and say whether prescriptions can be dropped off ahead of time. Pediatric clinics can mention how parents should call if a child is unwell.
Details that save a trip
Transit and parking matter here. A practice near Bloor and Bathurst can mention the subway stop, while one in Scarborough or Etobicoke might note on-site parking and the bus route. If your entrance is around the back of a plaza, say so.
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